Enabling International Growth for a Dutch Heat Pump Installer

Client: Mid-sized renewable energy company specializing in heat pump installations

Goal: Expand operations from the Netherlands into the UK by upgrading their current digital solution


The Challenge

A fast-growing Dutch company in the sustainable energy sector wanted to expand into the UK market, but their existing digital infrastructure wasn’t built for scale or cross-border complexity. In addition to the technical challenges, the new solution also had to comply with UK-specific regulations and operational requirements. With over 40 specialists working daily on a live production system, making changes without disruption—and ensuring legal compliance-was critical.


Our Approach

We began with a deep-dive analysis of their current system and business processes. By engaging key stakeholders across teams, we not only defined the end goal but also gained domain-specific knowledge in the heat pump installation industry to ensure relevant, high-impact decisions.

Once we aligned on the priorities, resources, and timeline, we sized the existing backlog and defined the critical tasks and epics necessary to build a scalable, market-ready product.


Execution & Results

  • We built and tested a Minimal Viable Product (MVP) directly on the live production system-ensuring uninterrupted operation for 40+ daily users.
  • Throughout development, we adapted to evolving needs, made real-time adjustments, and validated progress with the client.
  • The first iteration was successfully launched within 1.5 months, enabling the company to start UK operations faster than expected.
  • Over the following 4 months, we refined and scaled the solution, resulting in a robust, cross-border platform fully operational and live.

Outcome

The company entered the UK market with confidence and continuity, supported by a flexible IT architecture designed to scale. The project not only met its goals-but also proved that even complex, high-risk changes can be achieved fast and smoothly with the right guidance.